There are different ways to model or structure the expert knowledge in a technology-based system. Some of the approaches are actually quite complicated and theoretical. At least they seem that way to me. The approach I take to knowledge engineering is what I believe to be quite a simple approach. In my view, knowledge engineering... Continue Reading →
Creating an expert system's knowledge base is the heart of knowledge engineering. This description covers steps 5 of the process at a high level. Proto-branch creation Following random content creation, the knowledge engineering team can move next to the creation of prototype branches through the domain. These branches will form the basis for the eventual... Continue Reading →
Creating an expert system's knowledge base is the heart of knowledge engineering. This description covers the first 3 steps of the process at a high level. Orientation Knowledge engineers require orientation to the processes and methodologies that will be used to create the knowledge base for the particular system under construction. Subject matter experts also... Continue Reading →
Expert systems rely on computers to deliver non-expert reasoning, support and guidance to non-expert users. To benefit from this expert knowledge, users must have access to the technology, either directly on their own, or with the help of others. Expert systems are machines Expert systems deliver their output through computers. Paper-based "choose your own adventure" versions... Continue Reading →
Intelligent technologies like expert systems are designed to deliver expert knowledge to non-expert users. Finding good subject matter experts and using them the appropriately are critical to success. The importance of expert knowledge The knowledge engineering process will depend on the availability of expert knowledge. At least one subject matter expert with specialized domain knowledge... Continue Reading →
Expert systems can respond to real world problems. It's important for knowledge engineers to decide on the right problem before work begins. Defining the problem and the response Earlier, we talked about 3 key questions a knowledge engineer should consider: Is this a problem for non-experts that wouldn’t be a problem for experts? Is there a... Continue Reading →
It takes a lot of humanity to make machines intelligent. At least, that's true for expert systems. An expert system with an empty knowledge base is actually quite dumb. It depends completely on people to collect its knowledge, put it in the right form, load it up and then look after its ongoing care and feeding.... Continue Reading →
When I'm speaking at conferences about the expanded use of legal tech, a lawyer or judge in the audience will invariably show an eagerness to highlight the risks of these new tools. Legal expert systems are no exception. Alarmists will often dwell on the very existence of a risk, with little concern for the scale,... Continue Reading →
Logic can be a powerful tool for helping non-expert users cope with the complexity of the law. It can become a particularly powerful legal problem diagnosis tool. It's helpful to work through an example using a typical piece of legislation. Let's assume our user has a specific type of legal issue under the fictional Widgets Act.... Continue Reading →
It's easy to find articles and blog posts these predicting that intelligent technologies will take work away from lawyers at some point in the future. And maybe that will happen eventually, at least for some lawyers. But there are two reasons to be confident that intelligent tech like expert systems won't put lawyers out of work... Continue Reading →
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