An expert system built on logic-based rules needs input from to make it work. Questions can elicit this input from users. Adding action to conditional logic The rules in the expert system’s knowledge base depend on a conditional “if…,then…” or “if X, then Y” structure. The “if X” represents the condition and the “then Y”... Continue Reading →
Knowledge engineering tools
This post introduces some of the tools a knowledge engineering team can use to create the logic for an expert system database. Digital vs analog Like many forms of facilitation, it's possible to use post-it notes and large sheets of paper or walls, windows, etc. to create and capture the knowledge content. These tools can... Continue Reading →
Knowledge engineering | collecting expert knowledge
This post introduces the structure and format for meetings with subject matter experts. These meetings become the "live" facilitation sessions used to collect knowledge for the expert system's database. Acquiring expert knowledge Expert knowledge is collected by knowledge engineers through live facilitation sessions. Knowledge engineers acquire domain knowledge from subject matter experts through a range... Continue Reading →