Creating an expert system's knowledge base is the heart of knowledge engineering. This description covers the first 3 steps of the process at a high level. Orientation Knowledge engineers require orientation to the processes and methodologies that will be used to create the knowledge base for the particular system under construction. Subject matter experts also... Continue Reading →
Expert systems rely on computers to deliver non-expert reasoning, support and guidance to non-expert users. To benefit from this expert knowledge, users must have access to the technology, either directly on their own, or with the help of others. Expert systems are machines Expert systems deliver their output through computers. Paper-based "choose your own adventure" versions... Continue Reading →
Intelligent technologies like expert systems are designed to deliver expert knowledge to non-expert users. Finding good subject matter experts and using them the appropriately are critical to success. The importance of expert knowledge The knowledge engineering process will depend on the availability of expert knowledge. At least one subject matter expert with specialized domain knowledge... Continue Reading →
Expert systems can respond to real world problems. It's important for knowledge engineers to decide on the right problem before work begins. Defining the problem and the response Earlier, we talked about 3 key questions a knowledge engineer should consider: Is this a problem for non-experts that wouldn’t be a problem for experts? Is there a... Continue Reading →
This post is part of my attempt to create a start to finish* or end-to-end knowledge engineering process description for (legal) expert systems. Problem identification is a great place to start. Problem Identification There's no real methodology involved with identifying a problem. Problems just happen. The knowledge engineer's job is to examine the problem and ask 3... Continue Reading →
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