Why put experts in machines?

Computers can't do everything humans can do. But they can do some things better than most humans can. Expert systems can't do everything human experts can do. But they can do some things human experts can't. Expert systems can share expert reasoning and guidance easily and cheaply, with many people. Knowledge engineering can be difficult... Continue Reading →

How do expert systems reason?

Expert systems can reason. Well, sort of, anyway. They don't have brains and can't think for themselves. So humans have to program them to emulate or reproduce the outputs of human reasoning in a different way. The expert systems I work on reason through the application of rules. The rules make the system reason on the... Continue Reading →

What do expert systems do?

Expert systems are technology-based tools that help to solve problems. Knowledge engineering is the process of capturing intelligence from human experts so that it can be used by the expert system for its reasoning. Human itelligence is put into an artificial machine to make the system an expert in a specific domain. Of course, this intelligent... Continue Reading →

Business Cases for Expert Systems

What is the business case for building an expert system? Let's start with the costs. Someone has to create the knowlege base for the expert system. Knowledge engineering can be slow, tedious, complicated and expensive. The expert system will require the technology to serve as the platform. Someone will have to provide the ongoing support for... Continue Reading →

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