This post introduces some of the tools a knowledge engineering team can use to create the logic for an expert system database. Digital vs analog Like many forms of facilitation, it's possible to use post-it notes and large sheets of paper or walls, windows, etc. to create and capture the knowledge content. These tools can... Continue Reading →
Knowledge engineering | step 6 – project planning (challenges and strategies)
Knowledge engineering can be treated like a project. In some respects, the creation of a knowledge base is a one-time collection of activities that pursue a specific end in the creation of a knowledge base. This work will take considerable time and resources. Planning and management should be part of the process. This post covers some... Continue Reading →
Creating an expert system knowledge base: steps 1-3
Creating an expert system's knowledge base is the heart of knowledge engineering. This description covers the first 3 steps of the process at a high level. Orientation Knowledge engineers require orientation to the processes and methodologies that will be used to create the knowledge base for the particular system under construction. Subject matter experts also... Continue Reading →
The people who make the machines smart: anatomy of a knowledge engineering team
It takes a lot of humanity to make machines intelligent. At least, that's true for expert systems. An expert system with an empty knowledge base is actually quite dumb. It depends completely on people to collect its knowledge, put it in the right form, load it up and then look after its ongoing care and feeding.... Continue Reading →
Knowledge engineering and subject matter experts: 4 key points
Here are 4 key points to remember if you are working with subject matter experts (SMEs) to create a knowledge base for an expert system: 1. Expert knowledge is a critical ingredient The value of the expert system comes from its expert knowledge. If your knowledge engineering efforts rely on SMEs who are weak in their domain,... Continue Reading →
How do expert systems reason?
Expert systems can reason. Well, sort of, anyway. They don't have brains and can't think for themselves. So humans have to program them to emulate or reproduce the outputs of human reasoning in a different way. The expert systems I work on reason through the application of rules. The rules make the system reason on the... Continue Reading →
What do expert systems do?
Expert systems are technology-based tools that help to solve problems. Knowledge engineering is the process of capturing intelligence from human experts so that it can be used by the expert system for its reasoning. Human itelligence is put into an artificial machine to make the system an expert in a specific domain. Of course, this intelligent... Continue Reading →