Intelligent technologies like expert systems are designed to deliver expert knowledge to non-expert users. Finding good subject matter experts and using them the appropriately are critical to success. The importance of expert knowledge The knowledge engineering process will depend on the availability of expert knowledge. At least one subject matter expert with specialized domain knowledge... Continue Reading →
Knowledge engineering and subject matter experts: 4 key points
Here are 4 key points to remember if you are working with subject matter experts (SMEs) to create a knowledge base for an expert system: 1. Expert knowledge is a critical ingredient The value of the expert system comes from its expert knowledge. If your knowledge engineering efforts rely on SMEs who are weak in their domain,... Continue Reading →